Returns and Refunds Policy

Thank you for shopping at Kaaral Shop US.

If you are not entirely satisfied with your purchase, we’re here to help.

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Last updated: April 2023

1. General

2. Shipping Charges

3. Damaged Items

4. Sale Items

5. Contact Us

1. general

Thank you for shopping at Kaaral Shop US.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 15 days
  • The product is in its original packaging
  • The product isn’t used or damaged
  • You have the receipt or proof of purchase

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

Send the product with its original packing and the receipt or proof of purchase, to:

4420 S HWY 27, Suite 2
Clermont Florida, 34711
USA

2. shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Kaaral Shop US.

3. damaged items

If you received a damaged product, please notify us immediately for assistance.

4. sale items

Sale items can be refunded.

5. contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: eshop.usa@kaaral.com

Guaranteed Shipping

Fast and secure delivery within the USA. 20$ Flat Shipping Rate.

Secure Payments

Pay with your Credit/Debit Card. It’s easy and safe!

Easy Returns

The product must be in the same new conditions as when it was received.

Customer Service

We are available Mon-Fri 12-5 p.m. at (001) 407.426.3572 or 

you can email us at eshop.usa@kaaral.com

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CONTACTS

Phone: +1 352 708 5606

Email: shop.usa@kaaral.com

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